Human.ExeHow can we help?
Search the FAQ for an instant answer, or open a ticket. Tickets route directly to the ALSI support team — no intake forms in disguise, no marketing list, no chat widget that resells your conversation. A human reads your message and replies to your email.
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Talk to a human
Tickets route to the ALSI support dashboard. We answer by email — usually within one business day. If you have an account, sign in first so we can route faster.
This page is for support, not partnerships
If you're here for press access, a creator partnership, government engagement, advertising, or financial contribution — those have their own structured intake with brief-style questions so we can route correctly. Use the engagement form instead. It also lands on the ALSI dashboard; it just has different fields.
Tickets are stored in the ALSI Inc. support system (Canadian jurisdiction) and used solely to answer you. We don't train models on your tickets, don't share their contents with third parties, and don't add your email to any marketing list. Closed tickets are retained for one year for audit and reopen scenarios, then deleted. Full privacy notice →